Homeless Hotline

Texas Education Agency Launches New Hotline to Support Students Experiencing Homelessness

The Texas Education Agency (TEA) has launched Texas Education for Homeless Children and Youth (TEHCY) Support, a comprehensive statewide initiative designed to provide direct assistance to families and educators supporting students experiencing homelessness under the federal McKinney-Vento Homeless Assistance Act.

At the center of this initiative is the TEHCY Support Hotline, a toll-free number offering real-time access to trained experts. Whether a parent needs help enrolling their child in school or an educator is seeking guidance on supporting a student experiencing homelessness, the hotline provides immediate technical assistance, resources and support.

“Families should never have to navigate the challenges of homelessness alone,” said Texas Education Agency Commissioner Mike Morath. “Now, educators, parents and caregivers can pick up the phone and immediately connect with someone who understands their situation and can guide them to the right resources.”

Available TEHCY Resources

TEHCY Support Hotline (New)
Families and educators can call 1-855-85TEHCY (1-855-858-3429)
Hours: Monday–Friday, 7:00 a.m.–3:30 p.m. CST